13/09/2016

FAQs

GENERAL

What does QuickHR offer?

QuickHR offers HR management modules such as employee management, claims management, timesheet, payroll, reports and a mobile app.

What are the pricing plans like?

QuickHR offers three plans at the moment- free, basic and essential.

 

Free

This plan is recommended for companies with 5 or less employees. It would include functions such as employee information page, generating of payroll and an itemized payslip that can be downloaded by employees.

 

Do note that this is plan will only be available for a duration of 30 days starting from the account creating date. Get your free trial here now.

Basic

Recommended for companies with five to 50 employees, you can get this plan at just SGD5 per employee with no additional or hidden costs. It would include functions in the free plan with the following additions: Payroll, Leave Management, Claims Management, Reports (CPF, IRAS, Bank Giro, KET and Itemized Payslips).

Essential

This plan is recommended for companies with 51 or more employees and it is charged at SGD10 per employees, with no hidden costs. It includes functions in the Basic plan with the following additions: Accounting software integration (Xero, Quickbooks, MYOB Online), mobile application (for Android and iOS devices), timesheets and rosters customization.

 

What sets this plan apart from the rest would be that this plan allows timesheet and accounting software integration. It is able to automate complex payroll procedures and provide movement tracking.

What other fees do I have to pay for if I use QuickHR?

There would be a one-time fee for company set-up and employee training session. The exact figures to be advised by our QuickHR consultants. Drop us an enquiry at sales@quickhr.co or contact us at +65 69088158 for more information.

How can I sign up for a free trial?

You can send us your contact details here or email your particulars to trial@quickhr.co and an account will be created for you.

How long can I enjoy the free trial for?

The free trial would be made available for companies for a duration of 30 days starting from the account creation date.

Is this HR software for employees or for HR Managers?

QuickHR offers two access- Admin and Users. HR Managers or relevant department heads can login with their account as Super Admin and this function would then allow them to gain access to employers-only modules such as employees’ information, payroll and more. Employee login would give them access to view their dashboard, leaves, claims and reports.

Do I need to download any software to access QuickHR?

Fret not! QuickHR is not bound to any system so no installations are required. All you need is a device with internet connectivity that can give you access to the QuickHR portal on https://sg.quickhr.co/

What devices can I access QuickHR with?

QuickHR is compatible with Windows, Mac and other popular operating systems. The mobile application is also available on Google Playstore for Android devices and App Store for iOS devices.

How many users can access QuickHR at once?

There are no user or devices limitations.

EXISTING USERS

I just created my account. How do I change my password and edit my profile?

Go to Dashboard, expand the panel on the right and select View Profile. To change your password, click on Change Password. To update your personal particulars, click on Edit Profile.

Can I apply for leave on my own or do I need my HR Manager to do it for me?

Yes, you can. Go to the Leaves module and you can apply for leave, check your leave application status and view all available holidays in your company. You will also be able to see your remaining leaves in the same module.

How do I apply for claims?

Go to Claims module and click on Apply. From there, select your claims type, claims description, amount, claims date and upload the attachment for your employer’s perusal.

SECURITY

How secure is QuickHR?

QuickHR has its data hosted on Amazon Web Services (AWS), the largest cloud provider in the world. It is a cloud infrastructure with multi-tier encryption. This means that data in the underlying storage is encrypted, as are the automated backups, snapshots and replicas.

Prior to operations, QuickHR went through a security test whereby it was proven to be hack proof. Enforced with multi-tier encryption technology supported by AWS, this makes QuickHR extremely secure.

Who can see my data?

All incoming and outgoing data are encrypted to prevent data leakage or hacking. After official handover, the only party with access to viewable data would be the user company itself as well as its staff who have been granted access. Neither QuickHR staff nor Amazon Co. will be able to access the data without authorized access.

Where will my backups be?

As at 2017, AWS has its infrastructure spread across the globe with 44 recorded zones. AWS has a self-healing storage built for the cloud that replicates six copies of each data across three zones with daily automatic backups. In the event where the involved company require a backup or rollback, QuickHR is capable of retrieving it.

OTHERS

Is QuickHR a local company?

QuickHR is the brainchild of Singapore incorporated firm Enable Business Pte Ltd. It is based locally and supported by a team of dedicated consultants here to help your company boost efficiency.

What languages is QuickHR available in?

QuickHR is currently operational in English and Mandarin. We are in the midst of developing the site for Bahasa Melayu and Tamil.

Can I get a demo session?

Of course. If you are keen in seeing the product in person, contact our consultants at business@quickhr.co or drop us a line at +65 69088158. We are most glad to arrange for a demo session at your convenience and bring QuickHR closer to you. Do note that this is free of charge with absolutely no terms and conditions!